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Ryan Sansone is a Customer Program Manager at OpenText since March 2015, specializing in leading high-visibility migration projects for a Fortune 15 customer and overseeing day-to-day operations for a team of 20. Prior experience includes roles at GXS as a Technical Support Specialist III and Technical Team Lead from November 2012 to March 2015, and a Technical Support Specialist position at Northwestern Mutual in 2011, where Ryan helped people achieve financial security. Ryan holds a Bachelor's degree in Computer Information Systems from Kent State University, earned from 2007 to 2012.