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Sharee W. is an experienced product support specialist currently working at OpenSesame since April 2020, having progressed through various roles from Product Support Associate II and III to their current position focused on the EMEA region. Prior to OpenSesame, Sharee W. gained valuable experience at ClickMechanic from July 2019 to April 2020 as a Customer Experience Associate, where responsibilities included managing B2B and B2C relationships and handling complaints. Sharee W. also held a customer experience internship at the same company, further developing skills in customer relationship management. Additional experience includes bartending at Host Staffing and Greene King, and a strong educational background with a BSc (Hons) in Forensic Psychology from the University of Portsmouth, complemented by courses at Yale and Johns Hopkins University on moral foundations of politics and psychological first aid, as well as a short course in Immigration and Asylum Law from City, University of London.