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Nauman Arshad has built a diverse career in customer success and service roles. With experience as a Customer Success Manager at both Opensend and TCP Software, Nauman has developed skills in client relationship management and retention. Previous positions include Retention Specialist at Idera, Inc., Resolution Manager at Limelight Media LLC, and Customer Service Sales Representative at Touchstone Communications, all of which contributed to a strong foundation in customer engagement and resolution strategies.