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Shannon Sullivan is a seasoned professional in property claims management, currently serving as the Property Claims Manager at Openly since June 2022. Prior experience includes roles at Nationwide from April 2021 to June 2022 and a long tenure at Allstate from December 1993 to November 2020, where Shannon held various positions including Process Design Lead Consultant, Property Claim Process Expert, and Team Leader. Throughout this extensive career, Shannon has focused on continuous improvement in claims processes, employee development, and quality assurance. Educational qualifications include a Master of Business Administration from the University of Phoenix, a Bachelor's degree in Business Administration from Malone University, and an Associate's degree in Criminal Justice from The University of Akron.