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Matthew Micoff is currently working at OpenGov Inc. as a Technical Support Analyst at Level 2. Prior to their current role, Matthew held positions at ParishSOFT from September 2018 to April 2021, where Matthew served as a Customer Support Representative. Matthew has a background in Automotive Technology from Oakland Technical Campus Southeast and General Studies from Milford High School. Matthew also attended Oakland Community College from 2012 to 2013. In their roles, Matthew provided technical support, created knowledge based articles, processed bugs/enhancements in Microsoft Azure, and led a team of support members.