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Johan Massy is a support engineer at Openbravo since May 2022, specializing in level 2 assistance. Previously, experience includes working as an operations analyst at Modis for Idkids and as a level 2 support technician for Jules. Prior to Modis, Johan spent over a decade at CYLANDE, managing a team of 9 technicians and providing multilingual technical support. Early career roles include customer advisor at YOUGS and sales associate at AVENUE OF THE STARS. Johan holds a BTS in Technico-Commercial Electrotechnique from Lycée Gaston Berger and a Baccalauréat in Electrotechnique from Lycée César Baggio.