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Fay Markopoulou is an experienced professional currently serving as a Release Manager at OpenBet since April 2024, where responsibilities include developing customer-centric release schedules and coordinating software deployment activities. Previously, Fay held roles including Technical Support Engineer at Placecube, managing customer issues and creating documentation, and Product Expert at dotdigital, providing support for the Engagement Cloud application. Fay also worked as a Premium Support Advisor at Productboard, offering technical support to high-profile clients, and served as Operations Supervisor and Flight Dispatcher in the aviation sector for companies like Menzies Aviation and ASIG. Fay's career began in graphic design and education, with a degree in Cultural Technologies & Communications from the University of Aegean.