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Diana Philippens is an experienced professional with a diverse background in customer service and team coordination, currently serving as Team Coordinator and Team Administrator at Open Line since September 2021. Prior experience includes roles as a Klantcontact Specialist at APG, International Customer Service Coordinator at both LABORIE and Uroplasty, Inc. (now Cogentix Medical, Inc.), and Customer Service Supervisor at Uroplasty B.V. Diana's career began in the hospitality sector and involved various positions such as Minor Change Coordinator at Getronics and multiple traineeships in sales and quality departments. Diana holds a Master of Science in Management, Economics, and Consumer Studies from Wageningen University & Research and a Bachelor of Commerce in Food & Business from Zuyd Hogeschool, with recent training from PeopleCert in late 2023.