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Jackson Yap is a seasoned professional with extensive experience in product operations and management. Currently serving as a Senior Product Operations Specialist at Open Government Products since September 2020, Jackson has previously held the role of Product Operations Specialist at Isomer.gov. Jackson's internship at Arcadier demonstrated notable success as a Product Management Intern, where key achievements included leading customer experience improvements and managing documentation for product APIs. Academic credentials include a Bachelor of Engineering in Computer Science from Nanyang Technological University, complemented by a Diploma in Electronics and Computer Engineering from Ngee Ann Polytechnic. Additional notable experiences include internships at Dyson, Data Storage Institute, and roles in various capacities at Nanyang Technological University.