Thomas Waterfield is an experienced professional in the finance industry, with a background in roles such as CRM Senior Business Analyst at Open Banking, Senior Adjudicator at the Financial Ombudsman Service, and Complaints Analyst at various banks. They have expertise in areas such as due diligence, KYC, payments processing, and customer complaint resolution. Their educational background includes a Diploma in Investment Compliance and a 2.1 degree in Pathobiology.
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