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Yanick Tremblay is a skilled IT technician with extensive experience in technical support across various companies since 2014. Currently employed at OPAL-RT TECHNOLOGIES since December 2018, Yanick provides Level 1 and Level 2 Microsoft office support, manages Active Directory and Exchange online, and oversees a range of applications including Office 365, Microsoft Azure, and SQL Express. Previous roles include network technician at GTI Canada, IT technician at Group Indigo Canada, IT analyst at Multidev Technologies Inc., and IT technician at Sweda Inc., where responsibilities included remote support, application management, data migration, and inventory management of IT assets. Yanick has expertise in working with diverse technologies, providing remote assistance globally, and handling complex IT environments.