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Wai Wai Aung has extensive experience in the telecommunications sector, currently serving as Digital Product & VAS Manager at Ooredoo Myanmar since August 2014, with previous roles including Demand and Delivery Manager and Demand Management & Budget Control Senior Engineer. Responsibilities encompass managing business projects, overseeing business demand management, and leading communication between stakeholders and vendors to ensure successful project delivery. Additionally, experience includes positions as a Customer Experience Specialist focused on customer satisfaction feedback systems, a teacher of Burmese to foreigners at WordCrew, and freelance translation work for multiple organizations. Wai Wai Aung holds a Bachelor of Engineering in Information Technology from West Yangon Technology University, earned from 2009 to 2013.