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Trang Nguyen is a seasoned Senior Technical Business Analyst with extensive experience in managing product requirements, prioritizing production issues, and enhancing communication between clients and technical departments. Currently at Oolio since May 2022, Trang has taken on roles as Product Owner and Delivery Manager, ensuring timely quality delivery and effective scrum team management. Previous roles include Senior Technical Business Analyst at Swiss Post Solutions, focusing on document processing, and Technical Business Analyst positions at FPT Software and CSC, where Trang honed skills in requirement analysis, stakeholder collaboration, and issue management. Educational qualifications include a Bachelor of Science in Operations Management and Supervision from the University of Houston and two Associate degrees in Computer Science from Houston Community College.