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Rachel Burtch is an experienced quality management professional currently serving as the Senior Manager of Quality Systems at Ontario Medical Supply since September 2023. In this role, Rachel directs teams to develop and maintain quality systems in compliance with GMP/ISO 9001:2015 standards and oversees various quality functions including document control, auditing, customer complaints, and regulatory compliance. Prior to this position, Rachel worked at Canopy Growth Corporation as Manager of Quality System Functions, where responsibilities included managing external audits and implementing quality policies. Rachel's career began at Abbott as a Quality Assurance Specialist and Document Control Specialist, and earlier experience includes document reviewing at Trillium Health Care Products. Rachel holds a degree from Dalhousie University, obtained between 2005 and 2009.