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Bijay Prasad Shah is a seasoned IT professional with extensive experience in system administration and technology management. Currently serving as a Senior Executive - Systems at OnProcess Technology since August 2019, Bijay specializes in the end-to-end design and development of campaigns utilizing Five9 and Noble Dialer Server. Previous roles include System Administrator positions at Clarus Telecom, where administration of the Contaque Dialer Server was performed, and at Wipro Limited, focusing on a range of IT responsibilities including incident management and troubleshooting with tools such as Service Now, Citrix, and Active Directory. Bijay's career began as a System Administrator at Gemskorrp Impex Pvt Ltd, managing dialer server operations. Bijay holds a BSc in Computer Systems Networking and Telecommunications from Kuvempu University.