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Nikesh Vaghela has extensive experience in service delivery management, primarily at Onnec since July 2013, where roles have included Service Delivery Manager, WTS Campus Manager, and Desktop Logistics Manager, with significant responsibilities in providing desktop support at JP Morgan. Prior experience includes working as a BAU Support Engineer at Redstone, focusing on on-site support and technical installations, and serving as Bar Supervisor at Chartwells, where management skills were developed in a university setting. Early career experience includes a supervisory role at Kings Sandwich Bar. Nikesh holds a Bachelor of Science degree in IT and Networks from Middlesex University and completed A levels in ICT at Broomfield School.