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Alexander Nurshin has over 17 years of experience in quality management, business analysis, and IT service management across various industries. Currently serving as a Quality System Manager since February 2017 at Компания, Alexander also holds the position of Senior Analyst at LTD. "Onlanta," where involvement in internal ITSM projects is significant. Previous roles include Business Processes Specialist at OJSC "RV-Metro," where contributions included the implementation of the HPSM system, and Implementation Consultant at Ltd. "Defcont," with a focus on business process design and user support during significant projects for Russian Railways. Alexander's career also includes project administration and technical support roles, highlighting a strong background in project management, system integration, and training across multiple platforms. Education was obtained from North-Caucasus State Technical University, with an engineering degree in Automation and Control.