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Kinda Nehlawi is an experienced education services manager currently serving as the Manager of Education Services at Onit since September 2022, after a role as Customer Education Manager. Previously, Kinda worked at Diligent from July 2019 to September 2022, holding positions as Senior Training Specialist and Training and Documentation Specialist, and leading the employee resource group Village, focused on supporting employees balancing careers with caregiving. Prior experience includes roles at Firmwater Inc. as a Customer Success Specialist, assisting clients with Learning Management Systems, and a Research Assistant position at Concordia University. Kinda has also worked as a Client Benefits Representative at Morneau Shepell and contributed to projects at UNHCR and marketing initiatives at Canadians for Justice & Peace in the Middle East, while holding a Bachelor of Education in Adult Education from Brock University and a Bachelor's degree in Psychology from Concordia University.