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Louise Usher has extensive work experience in various roles related to risk management, compliance, and data analysis. Louise is currently serving as the Head of Risk and Compliance at Ongo since October 2019. Prior to this, they worked as a Business Assurance and Risk Manager at ONGO PARTNERSHIP LIMITED from June 2014 to October 2019. Before that, they held the position of Policy and Performance Manager at North Lincolnshire Homes from July 2010 to June 2014, and Senior Business Analyst from February 2007 to June 2010. Louise Usher also worked at North Lincolnshire Council as a Senior Information Analyst from July 2003 to February 2007, and as a Research and Information Officer from March 2001 to July 2003. Their earlier experience includes working as a Systems Administrator at Lloyds Bank from August 1998 to March 2001.

Louise Usher began their education in 2014 and completed it in 2016 at IRM, where they obtained an International Diploma in Risk Management with a focus on Risk Management. Additionally, Louise has pursued studies at NEBOSH, where they obtained a National Diploma in Occupational Health and Safety, specializing in Health and Safety. Lastly, Louise has also attended Sheffield Hallam University, studying for a Master's degree in Housing Policy & Practice, though no specific field of study is provided.