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Lisa Vincent is an accomplished professional with extensive experience in customer service management and client relations. Currently serving as Client Services Manager at OneTouchPoint since November 2021, Lisa has previously held key roles such as Customer Service Manager at Norscot Group, Inc. from August 2015 to November 2021, and Director of Customer Service Operations at lia sophia from October 2005 to February 2015. Additional experience includes managing customer service at Weekenders International and I.B. Diffusion. Lisa holds a Bachelor of Arts in Organizational Communication from Carroll University, further supported by foundational education at the University of Wisconsin-Whitewater.