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Rebecca J. Pedro is a seasoned professional with extensive experience in marketing management and technical operations. At OneSupport since March 2014, Rebecca has held roles including Marketing Manager and Technical Operations Manager, focusing on team development, training, troubleshooting, process improvement, and direct client relations. As a freelance musician and composer since May 1999, Rebecca specializes in graphic and sound design, corporate identity, brand strategy, social media consulting, and scoring for film and television. Previously, Rebecca served as a Technical Advisor at Microsoft, contributing to the establishment of streamlined operational procedures for technical services. Educational qualifications include a Bachelor Studies in Computer Science and Multimedia Design from the University of Central Florida and an Associate Studies in Graphic Communications from Seminole State College of Florida.