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Vikas Singh has been working in the customer service industry since 2021. Vikas began their career at GoAir Airlines as a Senior Customer Service Executive, a role they held for three years. In 2021, they joined OnePointOne as a Customer Service Team Lead. Later that same year, they joined HGS - Hinduja Global Solutions as a Customer Service Representative.

Vikas Singh completed a Master of Commerce (Mcom) degree in Marketing from Bunts Sangha's UKS Institute of Management Studies and Research between 2015 and 2017.