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Ariela Bonavolontà is an experienced concierge professional currently serving as the Concierge Responsible for the Europe Villas Collection at onefinestay since November 2018, where responsibilities include overseeing guest experiences from pre-planning to post-stay and curating personalized travel itineraries for luxury clients. Prior to this role, Ariela held positions in guest services, including as a Lead Concierge for the Italian market, and worked in reservations and front office roles at Meliá Hotels International and Club Med, respectively. Educational credentials include a Master's degree in Tourism Quality Management, a Bachelor's degree in Political Science and International Relations, and specialized training in equestrian guiding.