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Sophie Balkin possesses significant experience in account management and customer service. Currently serving as an Account Manager at Onecom since October 2016, Sophie also holds the position of Acting Customer Service Manager at Graham and Green, a role maintained since June 2009. Prior experience includes working as a Customer Service Representative and HR Admin at ICT Group Inc from November 2006 to December 2008. Academically, Sophie completed A Levels in Business Studies, Psychology, and Food Technology at Northwood School in Middlesex.