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Navnita Harsh is an experienced IT professional with a robust background in business analysis and project management, currently serving as the IT Lead Business Analyst for Citibank Retail at Citi since April 2012. Navnita has expertise in bridging the gap between business stakeholders and technical teams, converting business goals into clear requirements and documentation across various methodologies, including Waterfall and Agile. Previous roles include leading business analysis for Citibank Mortgage and serving as an Ambassador for One Young World. Navnita's extensive experience at Tata Consultancy Services spans roles such as Delivery Manager, Configuration & Release Manager, and Technical Project Leader, with a strong focus on project delivery and team mentorship. Navnita holds a Master's Degree in Computer Science from the Birla Institute of Technology, along with a Bachelor of Science in Mathematics and a Bachelor's Degree in Physics, Chemistry & Mathematics Honours.