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Karen B. Brandt currently serves as Team Lead for The Danish Customer Service Team at one.com since March 2023. Previous roles include Customer Service Representative at FedEx from 2019 to 2020, and various positions in sales and customer service across multiple companies such as Gebr. Heinemann, Starboard Cruise Services, and Bonell’s Guld & Sølv. Karen's experience encompasses customer care, sales assistance, and team management with a strong focus on customer satisfaction and maximizing sales. Educational achievements include a degree in User Friendliness (UX) and Graphic Design from KEA, and specialized training in gold, silver, and watches.