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Felix Boenke is a seasoned professional with extensive experience in customer service and support. Currently serving as a Customer Care and Customer Support representative at one.com since December 2021, Felix provides assistance via email, chat, and phone, along with administrative and technical support. Prior experience includes working as an optician at Optiker Schönberg and Fielmann AG, where Felix offered customer advice, conducted eye examinations, and managed sales. Additionally, Felix has a background in retail banking at Sparkasse Elmshorn, focusing on account management and financial services. Felix's educational credentials include degrees in Banking Professional, Accounting and Finance, as well as Optician studies. Felix also spent a year as an Au Pair in the USA, enriching personal and professional skills.