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Anna Bernes has extensive experience in customer service and legal practice. Currently serving as a Customer Service Specialist at one.com since April 2021, Anna Bernes previously worked at Convergys from November 2015 to April 2021, providing customer support for Hotels.com and Expedia. Prior legal roles include a practical experience as a jurist at Forvaltningsdomstolen Malmö, and a juristpraktikant at the Documentation and Advisory Center on Racial Discrimination in Denmark. Anna Bernes also gained experience as an Assistant Lawyer at Udlændingeservice, focusing on immigration law and decision-making processes. Academically, Anna Bernes holds a Juristexamen from the School of Business, Economics and Law at the University of Gothenburg and from Aarhus University.