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Shari Jackson has worked in Human Resources since 1994, when they began as Manager Recruitment at TAFE NSW. In 2000, they moved to the State Library of NSW as a Human Resources Generalist. In 2001, they joined the NSW Board of Studies as Human Resources, and in 2005, they became Manager, Customer Service at OnTimeSupplies.com.

Shari Jackson attended Dover Heights High from 1983 to 1988, where they earned a Bachelor of Arts (B.A.) in Labor and Industrial Relations, and Political Science. Shari then attended UNSW from 1990 to 1993, where they earned a BA in Industrial Relations, Political Science.