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Heather McLain has extensive work experience in public relations and communications roles. Heather is currently the VP, Group Account Director at On Ideas since March 2021. Prior to that, they worked as the Managing Director at ATLARGE from June 2020 to March 2021 and as the Director of Communications from November 2019 to June 2020. Heather also served as the VP, Director of Public Relations at On Ideas from January 2017 to November 2019. Before joining On Ideas, they were the VP, Director of Public Relations at C•Suite Communications from August 2010 to December 2016. Their earlier experience includes working as an Account Supervisor, Public Relations at Eric Mower & Associates from January 2008 to August 2010 and as an Account Executive at Clarke Advertising & Public Relations from February 2004 to January 2008.

Heather McLain pursued their education at the University of South Florida from 2000 to 2003. During this time, they earned a Bachelor of Science degree in Marketing and Business Administration. Heather has also obtained several additional certifications to enhance their knowledge and skills. In 2014, they completed the 4A's Executive Leadership Program. In 2020, they became certified in Content Marketing through the HubSpot Academy. Most recently, in June 2021, Heather obtained the title of Certified Digital Marketing Professional from the Digital Marketing Institute.