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Vikram Tak has experience working in customer service and application support roles at companies such as OMP, KeyBank, and AXImprove Ltd. Vikram holds a Master's degree in Engineering/Industrial Management from the Rochester Institute of Technology and a Bachelor's degree in Computer Science from Visvesvaraya Technological University. In their roles, Vikram has been responsible for providing solutions for challenging customer problems, collaborating cross-functionally on business priorities, reviewing requirements with clients, and analyzing application data to assess performance and identify issues.