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Gretchen Baines is a Systems Engineer with experience in various companies such as Omnyon, Stratus Solutions, OPS Consulting, LLC, COMSO, Inc, and CyberCore Technologies. Gretchen has skills in project requirements, documentation, data flow diagrams, customer assistance, and utilizing tools like SharePoint, Jira, Confluence, and Gitlab. With a background in IT engineering and system administration, Gretchen has experience in managing systems, troubleshooting issues, and providing customer service for government agencies.