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Wellington Flavio Alves de Lima is an experienced professional currently serving as a Supervisor de Suporte at Omnilink since November 2022, where leadership is demonstrated over a team of 12 technical support analysts, providing comprehensive assistance to clients across various technical issues. Previous experience includes a role as an Analista de Suporte Técnico at Omnilink, focusing on software installation, project support, and client training. Before that, Wellington worked at Voxel Digital as an Analytics Administrator, handling equipment transfers and inventory management within the Lab. Additionally, Wellington has a background as an Analista Administrativo at GPA, where efforts were made to improve tax application processes. Wellington is pursuing a degree in Outsystems Development from Estácio and has educational experience at Uninove - Universidade Nove de Julho.