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Betelhem Roba is an accomplished professional with extensive experience in the IT and healthcare sectors. Currently serving as an Assistant Service Manager and Team Leader at Omnes Healthcare since August 2021, Betelhem has previously held roles such as IT Programme Manager and IT Asset Management at dentsu international from July 2019 to December 2020. Prior experience includes positions as Computing Team Leader and Customer Business Manager at Dixons Carphone between October 2016 and June 2019. Betelhem holds a Master of Science in Data Analytics and IT Security Management from Arden University, completed in 2021, alongside a Bachelor's degree in Computer Science from Arden University, finished in 2020, and a Bachelor of Science in Computer Science from Addis Ababa University, obtained in 2013. Additional relevant education includes coursework from Coursera and freeCodeCamp.