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Maria Georgia Zachari is a seasoned professional in Conversational AI, currently serving as Technical Lead at Omilia since January 2018. In this role, Maria leads the collection of technical and business requirements for enterprise-level AI solutions across various sectors including banking, telecommunications, and food services. Responsibilities encompass managing project releases, risk identification, and ensuring the successful delivery of comprehensive solutions integrating speech recognition and natural language processing. Previous experience includes positions as NLU Team Leader and Computational Linguist, where Maria developed NLU models, designed conversational systems, and analyzed user behaviors to enhance user experience. Maria holds a Master's degree in Theoretical and Applied Linguistics from the University of Cambridge and a Bachelor's degree in English Language and Literature from Ethnikon kai Kapodistriakon Panepistimion Athinon.