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CeCi Bacca is a seasoned professional with over 20 years of experience in customer service, technical support, and sales. Currently serving as a Licensed Loan Consultant at loanDepot since October 2022, CeCi specializes in various home loan services, demonstrating a strong commitment to customer satisfaction. Previous roles include Technical Resource Expert and Customer Service and Sales Agent at Working Solutions, where CeCi excelled in installing call center applications and achieving high customer satisfaction ratings. Additionally, CeCi worked as a Quality Assurance Specialist at Arise Virtual Solutions Inc., focusing on training and enhancing client support professionals, and as a Store Manager at SMARTPHONES WHOLESALE, where market analysis and customer relationship management were key responsibilities. CeCi holds a degree as an Accountancy Expert from Universidad Nacional de Cuyo, complemented by foundational education at Martin Zapata Commercial High School.