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John Jay Barcela is an experienced IT professional currently serving as a Microsoft Intune Administrator, Microsoft 365 Global Administrator, and ABM Administrator at Omada One since September 2022. Responsibilities include monitoring payment transactions, user account management, application deployment via Intune, and troubleshooting user issues. Prior experience includes roles as Site IT Engineer and Information Technology Specialist at Sitel Group, with initial experience as a Web Design Intern at ASI. John Jay holds a Bachelor of Science in Computer Engineering from the Polytechnic University of the Philippines, earned in 2017.