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Augusto Roberto Reis is an experienced IT professional with a strong focus on system support and infrastructure projects. Currently serving as an Analista de suporte a sistemas Pleno at OM30 since December 2021, Augusto previously worked as an Analista de suporte de sistemas at Estapar Estacionamentos, where responsibilities included technical analysis in retail systems and database support. Previous roles also include positions as an Analista de suporte sênior at TRYZ Tecnologia Ltda and Analista de Suporte Pleno at SIMPRO PUBLICAÇÕES E TELEPROCESSAMENTO, where Augusto contributed to operational development and training programs. Augusto's education includes ongoing studies in Technology Analysis and Development at Impacta Tecnologia and a Technical Degree in Information Technology from Senac São Paulo.