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Rosa Sedano Nazaré has extensive experience in various roles spanning customer service, sales, and technical support. Currently serving as Electromedical Equipment Technical Service and Repair Information specialist at Olympus Iberia since September 2017, Rosa previously worked at Mattel, Inc. as Iberia Customer Service Coordinator, where the focus was on enhancing customer satisfaction through effective communication. Prior experience includes serving as Footwear Sales Associate at Guess Europe Sagl and as Childrenswear Merchandiser at Burberry, supporting product design and strategy. Rosa began the career in hotel consulting at Aguirre Newman, assisting with investment strategies and negotiations. Academic qualifications include a Master in Retail from Universitat de Barcelona, a Bachelor's Degree in Speech and Hearing Pathologies from University of Maryland, and a Liberal Arts Degree from Howard Community College.