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Rachelle Laffeber is a seasoned professional with extensive experience in operations management and customer service. Currently serving as a Senior Manager Inhouse at Olympia since June 2012, Rachelle oversees daily operations and strategic partnerships for DHL Supply Chain. Previous roles include Process Manager, where Rachelle focused on optimizing inhouse operations, and Inhouse Manager, responsible for enhancing processes at DHL locations in Eindhoven and Veldhoven. Rachelle began a career with a background in customer service and sales, holding positions in various companies, including Quantore Europe BV and Ticketpoint. Rachelle holds a degree from Avans University of Applied Sciences, further enhancing expertise in operational efficiency and team support.