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Sanja van den Berg is a seasoned professional in customer experience and digital transformation with a robust background in marketing and project management. Currently serving as Customer Experience Manager at Old Mutual Namibia since May 2022, Sanja utilizes data analysis to derive actionable insights for business strategies. Prior experience includes a tenure at FNB Namibia, where expertise as a Digital Transformation and Innovation Specialist involved managing disruptive projects and aligning business strategies with organizational goals. Additional roles in marketing and communications, including as a Marketing Consultant and Digital Marketing Officer, demonstrate Sanja's comprehensive skills in stakeholder engagement and strategic initiatives. Academic credentials include a BA in Communication Studies with Marketing and ongoing studies in Project Management and Digital Marketing.