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Kai Reese is a seasoned Senior Service Engineer and Senior Technical Consultant at Firstup, with a career spanning over a decade in technical support and systems analysis. Expertise includes delivering complex customer solutions, handling enterprise-level implementations, and advanced proficiency in SAML 2.0 and OAuth. Previous experience at Baird involved leading application-level support for F5 BigIP, managing SAML integrations, and focusing on application security and automation. Educational qualifications include A.A.S degrees in Information Systems and Networking Technology from Blue Ridge Community College.