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Shiela Sevilleno is a Technical Support Officer at Okendo, with a background in creating and managing high-quality content from their role as a Product Editor at Sellr. Shiela has extensive experience in team leadership and operational management from a long tenure at TeleTech Philippines, where responsibilities ranged from managing teams to delivering technical support. Shiela also held various roles related to account management and technical support, showcasing a strong commitment to customer satisfaction and adherence to regulatory standards. Shiela holds an Associate's degree in Computer Science from the Asian Institute of Science and Technology College.