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Charishma Khilnani is an experienced professional in the field of quality assurance and system requirements management. Currently serving as a Senior Manager for System Requirements & Quality Assurance at the Ohio Department of Job and Family Services, Charishma has previously held significant roles at Safelite AutoGlass as a Quality Assurance Manager and Assistant Manager in Quality Assurance. Additional experience includes working as an eCommerce Quality Assurance Lead/Specialist at Things Remembered, an e-Commerce QA Analyst at EXPRESS, and a consultant for E-Commerce & Mobile QA at DSW. Charishma holds a Bachelor of Business Administration (BBA) in Marketing from Jadavpur University and a Master of Science (MSc) in Managing Information Technology from Sullivan University.