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Nicola N. has over 20 years of work experience in various roles within the financial and energy sectors. Nicola is currently the Head of Business Assurance at Ofgem, a position they have held since March 2023. Prior to that, they worked at Castle Water as the Head of Risk and Quality from October 2022 to March 2023. From 2020 to 2022, they were the Head of Quality and Compliance at OVO. Nicola also has a strong background in commercial assurance, business change, and compliance. Nicola held multiple roles at SSE plc from 2008 to 2020, including Head of Commercial Assurance & Business Change, Governance Lead for the Newco Retail Transformation Programme, Compliance Assurance Manager, and Business Enablement Manager. Before that, they gained experience in resource planning, lending management, underwriting, and performance coaching at Morgan Stanley from 1999 to 2008.

Nicola N. attended Denny High School from 1992 to 1998. There is no information provided regarding any degrees or fields of study pursued during this time. In terms of additional certifications, Nicola obtained a Lean Six Sigma Green Belt Certification from Process Management International (PMI) in December 2020. Prior to that, Nicola obtained a Mental Health First Aid certification from the NHS in January 2019 and a Lean Six Sigma Yellow Belt (ICYB) certification from PMI in June 2017.