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Gillian Parasi Rubio is an experienced professional in customer success and sales management, currently serving as Enterprise Client Success Manager at OfficeSpace Software since October 2024. Previous roles include Enterprise Customer Success Manager at Glia and Customer Success Manager at Finn AI, where Gillian specialized in English-Spanish support for a virtual banking assistant. Gillian's extensive background at Microsoft spans nearly a decade, where roles included Sales & Training Manager, Operations & Experiences Manager, and Lead Service Advisor, focusing on customer satisfaction, sales process optimization, and team leadership. Earlier experience includes Customer Service/Sales Coordinator positions at AZ Home & Gifts and nexxt DESIGN. Gillian is pursuing a degree in Legal Studies at Douglas College, expected to complete in 2025.