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Carlos Torrens E-MBA, CISA, CIA, ITIL Expert, currently serves as the Head of Information Technology and Head of IT Service Management at Oetiker Group since January 2023. Prior to this role, Carlos held positions including Head of CIO & Digital Office at The HEINEKEN Company, where a focus on transforming IT into a strategic partner for business objectives was emphasized. Carlos has extensive experience at Holcim EMEA Digital Center, leading service management and business engagement across 22 European countries, with significant contributions to IT strategy, governance, and M&A transition services. Earlier career highlights include roles at Vodafone UK as an IT Auditor and managerial positions at KPMG in both the UK and Spain, focusing on IT audit and risk management. Carlos holds a Bachelor's degree in Business Administration from Universidad de Alcalá, an Executive MBA from Escuela de Organización Industrial, and completed the Senior Management Program at IMD.