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Christian Stavan Joel currently serves as the Team Lead of Process Excellence at Group Bayport since May 2022, focusing on cross-functional collaboration to enhance operational processes. In a previous role as Team Coach for Customer Experience, Christian managed a team of 30 individuals to achieve Key Performance Indicators. Additional experience includes positions at Solution Associates as Proprietor, and various roles in customer service and administration at ESMSYS, FUTURE ENTERPRISES LIMITED, The Learning Nest Pre School, Reliance Retail, and Blessing Consultancy. Christian began a career in project supervision and management at M/s. Pioneer Infrastructure Co. after earning a High School Diploma in Electrical, Electronics, and Communications Engineering from N.G. Patel Polytechnic.