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Joshua Jacob is a skilled IT professional with extensive experience in desktop administration and support. Currently serving as a Desktop Administrator at Ocuco Limited since October 2023, Joshua previously worked as a Sales Assistant at Applegreen and as a Crew Member at McDonald's. Prior roles include Information Technology Specialist at R.M.KOOHEJI & SONS W.L.L, with responsibilities in business application administration, and IT Operations Support Engineer at Al Salam Bank-Bahrain, focusing on software and hardware issue resolution. Earlier experience includes serving as a Desktop Level Support Engineer at Hilal Computers, addressing client hardware and software queries. Joshua holds a Master's degree in Cybersecurity from the National College of Ireland and a Bachelor of Engineering in Computer Science from KCG College of Technology.