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The Managerial Roles team at Octavia oversees a diverse range of responsibilities to ensure effective service delivery and operational excellence across the organization's core areas: Homes, Support, and Care. This team manages income accounts, enhances customer experiences, oversees architecture and governance, and drives service development projects. They ensure compliance, manage technology and digital media programs, and support housing and estate services. Additionally, they focus on learning and development, provide interim advisory roles, and lead specific projects such as flood management, all aimed at fostering strong, mixed communities and improving lives.